We’ve curated a seamless, elevated shopping experience for every Milk & Mane client. Please review the information below before your visit to ensure a smooth and intentional experience.
Prepare to Shop
Hair On Hand
We carry a selection of bundles and wigs available for same-day purchase.
If it’s in stock, it’s available — no appointment necessary. Simply visit us during business hours and shop what’s on hand.
To maintain a focused and elevated shopping environment, we allow a maximum of two guests per party.
We kindly ask that you shop solo or bring one guest.
Group Policy
Before You Arrive
If you’re unsure what to select, we encourage you to schedule a Milk & Mane experience or speak with a team member in-store. We’re here to guide you toward the perfect choice.
Payment
Milk & Mane is a cashless storefront.
We accept all major debit and credit cards. We do not accept cash, Apple Cash, or Cash App payments.
All sales are final.
Due to the nature of our products, we do not offer returns or exchanges on hair items. If you experience an issue with your order, please contact us within 5 days at info@milkandmane.com.
Returns & Exchanges
2-Hour Pickup
For guaranteed availability, place your order online and select “Pick Up Within 2 Hours” at checkout. Orders must be picked up during operating hours. Please bring your confirmation email and a valid ID.
Orders not picked up within 3 days will be restocked unless prior arrangements have been made.
Milk & Mane is committed to providing a transparent and secure shopping experience.
Please note: Transactions may appear as Bread Studios LLC on your bank statement, our parent company.
Refund & Chargeback Policy
We do not offer refunds or exchanges. If you experience an issue, contact us within 5 days of purchase.
All Sales Are Final
By completing your purchase, you agree to our policy. Filing a chargeback without first contacting us will be considered fraudulent and may result in being barred from future purchases. Legal action may be taken when necessary.
Chargebacks & Fraud Prevention
Damaged or Incorrect Orders
Please notify us within 24 hours if your order is damaged or incorrect so we can resolve the issue promptly.
Contact Us
Please notify us within 24 hours if your order is damaged or incorrect so we can resolve the issue promptly.
info@milkandmane.com
(301) 556-8958
It’s a statement of confidence, beauty, and abundance.
